What if the Invoice, Sales & Purchase Order data is not extracting correctly?

Most of the time the problem is due to missing entries in our keyword dictionaries. While you can modify the keyword dictionary on your own, we recommend contacting our support staff in this case. We'll be happy to look at your case and make sure everything works as expected without you wasting any time. Please include in your e-mail a detailed description on the type of data you want to extract and a link to the document in question.

Our invoice presets are meant to catch most cases out of the box to get your started in no time. This doesn't mean however that you can't build your own custom parsing rules which are 100% tailored to your invoice layout. For example, you can use our "Text Fixed Position" or "Text Variable Position" presets to create parsing rules returning the Invoice ID, Invoice Totals, etc.

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